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Our Mission

Our USP lies in providing our customers – Quality at the right Price. Our motto in this regard is "You will come to us for Price but stay for Quality”. As the Customer Care industry continues to focus both on results and cost management, offshore outsourcing of select business processes has become a proven method for attaining high collection rates and reducing operating costs. Welco Infotech processing centers (on schedule for ISO 9001-2000 certification within the next twelve months) offer fully developed, quickly scalable business processes that leverage economies of scale and leading-edge technology to achieve:

Improved productivity
• Reduced/effectively managed costs
• Improved collection rates

Welco Infotech Team combines experience with acquired knowledge that results in an expertise strongly complimenting that of our Clients’. The Welco Infotech Team understands the issues, the products, the services and the challenges facing US creditors. The business process design team has developed documented processes built around common Customer Care, accounting and industry business practices. Combining sound, proven practices with the latest technologies and the educated, low-cost labor force of India. Our approach to Process Migration, Quality Compliance and scheduling of competent workforce ensures our customers of the best quality with better than in-house Reliability. In addition to reducing costs, outsourcing to Welco Infotech delivers speed, flexibility and round-the-clock productivity. In a constantly changing environment, many Clients have found greater success in meeting the urgency of change through the highly flexible, Client oriented environment of Welco Infotech versus in-house operations. Our scalable, flexible and unique on-site / off-shore model delivers an on-site management team and an off-shore development / processing center. The result is a “vendor” relationship that functions like a true partnership.
Our deep knowledge of industry and processes enables us to provide innovative and cost effective solutions to help our clients achieve high business efficiencies. Our global culture is driven by our sense of accountability, innovation, excellence, urgency, integrity and respect.

Our Services on Offer

ImageInternet Service Provider

We are India's leading provider of end-to-end services network.

ImageVoice Services

24x7 Customer Care, Technical help desk Care, Toll Free Services    .

ImageNon Voice Services
24x7 Customer Care, Data Processing Care, Technical help desk

ImageNOC Support
Technical / NOC Support, 24x7 Customer Care, NOC Center Care, 


KPO Services

KPO, Telecom Billing, Invoicing, Payment Processing

ImageSoftware Development
Software Development, Web Development CRM, SEO, Telecom, E-Commerce