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Our Applications

Welco   is a comprehensive CRM solution that integrates all aspects of the customer relationship lifecycle for Communications Services Providers.

Welco CRM provides a fully integrated suite of functions to allow sales and customer service staff to manage all aspects of the customer lifecycle efficiently: from initial contact, to sales, post sales, and financial and marketing management.

It helps increase customer satisfaction by enabling high quality, consistent customer service across all contact channels, including call centre, dealer outlet, and online self-service. Integrated workflow management and automated processes enable streamlined operations whilst providing a complete audit trail of customer contact activities.

 

 

Welco e-billing Solution is used for wholesale telecom carriers. It features data collection, processing, reporting, and bill presentment. It supports different CDR formats from traditional TDM (Time Division Multiplexing) switches and Soft Switches.

 

Features of Welco Billing Solution:

 Switch Management
 User Management                                             
 Rate Management
 Data Management
 Reporting

 

 

 

Welco e-Commerce Solutions: Welco E-commerce offers you a simple time saving "one-stop solution" that effortlessly integrates all of your e-commerce and marketing tools into a single easy use "all-in-one" online solution.                                                                         

 

 

                                                            Services of Welco E-Commerce Solutions:-

    Online Shopping
    Shopping Cart
    Payment Gateway Integration
    PayPal Integration
    OS Commerce                                                   
    CMS

Our Services on Offer

ImageInternet Service Provider

We are India's leading provider of end-to-end services network.

ImageVoice Services

24x7 Customer Care, Technical help desk Care, Toll Free Services    .

ImageNon Voice Services
24x7 Customer Care, Data Processing Care, Technical help desk

ImageNOC Support
Technical / NOC Support, 24x7 Customer Care, NOC Center Care, 

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KPO Services

KPO, Telecom Billing, Invoicing, Payment Processing

ImageSoftware Development
Software Development, Web Development CRM, SEO, Telecom, E-Commerce