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Voice Services

Outbound Call Services
Welco Infotech’s professionals have experience with a variety of outbound call services in the areas of business-to-business and business-to-customer marketing

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Our outbound call servicing experience, combined with our commitment to excel in the service and the quality, have helped us achieve exceptional results for our clients in the following Outbound Call Services:


  Telemarketing
  Collection
  Lead Generation
  Appointment Scheduling
  Product/Service Promotion
  Market Research
  Sales & Marketing
  Verification services
  E-mail follow-up
  Data Management

 

Inbound Call Services
At Welco Infotech, we offer fully integrated customer relationship management (CRM) solutions to assist your business in growing and maintaining your customer base. We offer extensive experience and knowledge in inbound Call Centre services, with a variety of applications in both the business-to-business and business-to-customer markets.
Our experienced call Centre professionals deliver effective customer solutions by maintaining superiority in all areas of our operations. Our skilled specialists handle your calls 24/7 efficiently in order to build and improve your client relationship help you earn more profit per customer.

Our inbound call services include:
Answering Service
Customer Service
E-mailing Service
Inquiry Handling
Technical Support
Website Response
Order Processing
Messaging Services
Help Desk Service
Toll Free Services

 

Benefits From Welco Infotech’s BPO Services :
Welco Infotech global customers stand to gain the following benefits with Welco InfoTech's BPO Services;
 

High level of customer satisfaction
Better customer retention
Improved efficiency
Close monitoring of performance
Improved SLA's of call operations
Accurate and appropriate responses
Increased sales and profits
Reduced costs per call
Maximum phone productivity
Increased customer base
Increased lead generation
Higher number of qualified leads
Higher number of closed sales
More immediate feedback
Better results through test marketing
Increased market share
Increased number of appointments

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Our Services on Offer

ImageInternet Service Provider

We are India's leading provider of end-to-end services network.

ImageVoice Services

24x7 Customer Care, Technical help desk Care, Toll Free Services    .

ImageNon Voice Services
24x7 Customer Care, Data Processing Care, Technical help desk

ImageNOC Support
Technical / NOC Support, 24x7 Customer Care, NOC Center Care, 

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KPO Services

KPO, Telecom Billing, Invoicing, Payment Processing

ImageSoftware Development
Software Development, Web Development CRM, SEO, Telecom, E-Commerce